SpinFormula is operated by Win Vision N.V., a company incorporated under the laws of Curaçao. We hold a licence issued by Curaçao eGaming (GCB) under licence number ALSI-202509029-FI1, which sets the regulatory framework within which we run this platform. That licence is not a formality — it comes with obligations around fair play, financial conduct, and player protection that we are required to meet and that can be reviewed or revoked if we fall short.

Who We Are Accountable To

Our primary accountability runs in two directions: to the Curaçao licensing authority, which audits our compliance with the conditions of our licence, and to you, the player, whose experience on the site is the practical test of whether we are doing things properly. We take both seriously. When a dispute arises or something on the platform does not work as it should, we do not treat it as an inconvenience to be managed — we treat it as information about where we need to improve. Our support team is the first point of contact for any issue, and we expect them to give you a clear answer rather than a holding response.

How We Think About Safer Gambling

SpinFormula launched in 2026, and from the outset we built the platform with the understanding that gambling carries real risk for some people. That shapes practical decisions about how the site works. You can set deposit limits, session reminders, and cooling-off periods directly from your account settings — these tools are not buried in a help section, because we think easy access to them matters. We also carry out account reviews where patterns of play suggest a player may benefit from a conversation about their activity. None of this is a guarantee against harm, but it reflects how seriously we take the responsibility that comes with running a gambling site.

Player funds are held separately from our operational funds. This means that the money you deposit is not used to cover our running costs or liabilities. It is kept in a ring-fenced account so that your balance remains yours, regardless of what is happening on our side of the business. Withdrawals are processed within zero to twenty-four hours for most payment methods, and the minimum withdrawal amount is £20, the same threshold as our minimum deposit.

When we decide which game providers and payment routes to make available on the site, the starting point is reliability. Providers such as Pragmatic Play, Evolution, NetEnt, Play'n GO, and the others we work with are chosen because their software is tested, certified, and consistent. We apply the same logic to payment methods — VISA, Mastercard, Skrill, NETELLER, bank transfer, and a range of cryptocurrency options are listed because they have a track record of working as expected. If a provider or payment route stops meeting that standard, we review its place on the platform.

SpinFormula is designed for players in the United Kingdom, and everything about how we operate — from the currency support to the payment methods we prioritise — reflects that. We work in British pounds, we communicate in English, and our support team is reachable when you need them. That is the straightforward version of who we are and how we work.